At Nairobi School of Forex (NSFX), we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, store, and disclose information gathered from our website visitors, learners, and partners. By using our website and services, you agree to the terms outlined in this policy.

We operate primarily in Kenya and comply with the Data Protection Act, 2019 of Kenya, as well as applicable international privacy regulations.

1. Information We Collect

We collect various types of information from our users, including:

a) Personal Information

When you interact with our website or use our services, we may collect personal information such as:

• Full name
• Email address
• Phone number
• Payment details
• National ID or passport number (if applicable)
• Other information you voluntarily provide to us

b) Non-Personal Information

We also collect non-personal data, which may include:

• Browser type and version
• IP address
• Pages viewed and time spent on our website
• Cookies and other tracking technologies (see “Cookies and Tracking” below)

2. How We Use Your Information

The information we collect is used to:

• Provide, operate, and improve our services
• Personalize your experience on our website and deliver tailored content
• Process payments and manage your account
• Communicate with you regarding updates, promotions, or customer support
• Analyze website traffic and user behavior to improve our services
• Comply with legal obligations and regulatory requirements

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share information with third-party vendors who provide services such as payment processing, website hosting, data analysis, customer service, and email delivery.

• Legal Compliance: If required by law, or in response to valid legal requests, we may disclose personal information to governmental authorities or third parties.

• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the terms of this policy.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once we no longer need your information, we will securely delete or anonymize it.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze traffic, and improve our services. Cookies are small files stored on your device that help us remember your preferences and recognize you when you return to our website.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

7. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: If any of your information is inaccurate or outdated, you may request corrections.
• Deletion: You have the right to request the deletion of your personal data, subject to legal requirements.
• Objection: You can object to the processing of your personal data in certain circumstances, such as for marketing purposes.
• Data Portability: You can request a copy of your personal information in a machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to external sites operated by third parties. Please note that this Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Children’s Privacy

NSFX’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, along with the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Last Updated: 01/01/2024

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.